Palatine Paints

Refunds & Returns Policy

Please contact us the day you’re in receipt of your order to report any damages or shortages. Any goods being returned must be unused, with all packaging and any accessories in new condition, this is so we can evaluate the returns, the buyer is responsible for all the return costs.

Items should be returned within a 14 day period.

Please contact us first before anything is sent for return.

If you have your order reference, please enter it here. Otherwise, leave this field blank.


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As a company, our priorities are to maintain the high quality standard of our products along with our excellent customer service levels, which is why 99% of our customer return back to us.

We are able to react quickly to ensure your products are manufactured and delivered as quickly as possible, without compromising the quality of our products.
We are flexible, we will always work with you to make sure you receive a product that best suits your needs at a time most suitable for you.
We are customer driven, with over 70 years’ experience in the industry we are able to offer expert advice and recommendations across all our products, from branded to a bespoke to guarantee that all our customers are 100% satisfied with the product we supply.

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Palatine Paints

55 Smallbrook Lane

Leigh, Lancs


Call Us: 01942 884 122

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